Owner

Submission Disclaimer

Please be advised that this notice is intended to provide clarification regarding terms of submitting service requests.
By submitting the form you acknowledge receipt of this Notice.

If you are a unit owner then the following applies;

As a owner/resident of your unit you are expected to conform to certain responsibilities including not subjecting the premises of your unit and common areas to excessive and/or ianpropriate use.
Excessive or inappropriate uses of equipment/facilities includes but are not limited to:

1. Leaving a clogged sink/bathtub causing damage to the unit or neighboring units,
2. Overstuffing washer/dryer with items that should not be placed in those machines,
3. Damaged/Cracked windows,
4. HVAC unit filters not changed by owner every 2 months, and
5. Other damage to equipment/facilities that is caused by unreasonable use.

When something breaks or needs to be brought to the attention of property management please follow the process of submitting a service request online.
Please keep the following in mind when submitting a service request;

1. We will send someone out to make the appropriate repairs,
2. Management will review the repairs invoice after completion and will make certain determinations regarding responsibility of payment,
3. If the repairs/service request work address warranty, punch list items, or common area maintanence then Management will pay the invoice.
4. If the service request is for something other than categories above or if Management determines that the repairs were necessitated because of excessive or inappropriate use of the equipment/facilities then Unit Owner will be responsible for paying the repairs invoice.