Renter
Submission Disclaimer
Please be advised that this notice is intended to provide clarification regarding terms of submitting service requests.
By submitting the form you acknowledge receipt of this Notice.
If you are a tenant under traditional rental or RTO then the following applies;
The Lease Agreement that governs your lease falls under the rules of Chicago’s Residential Landlord and Tenant Ordinance “RLTO” (A summary of which is attached to your Lease Agreement). Section 5-12-040 of the RLTO describes Tenant responsibilities. Part of that section states that Tenants should use all equipment/facilities in a reasonable manner. What this means is:
- If something breaks or needs to be brought to the attention of propert management then please submit a service request,
- Management will send someone out to make the appropriate repairs,
- Management will review the repairs invoice after completion and will make certain determinations regarding responsibility of payment,
- If the repairs/service request work address normal wear/tear of your unit or common area maintanence then Management will psy the invoice,
- If Management determines that the repairs were necessitated because of excessive or inappropriate use of the equipment/facilities then Tenant will be responsible for paying the repairs invoice.
Excessive or inappropriate uses of equipment/facilities, which will result in Tenant responsibility for the repairs, includes but are not limited to:
- Leaving a clogged sink/bathtub causing damage to the unit or neighboring units,
- Overstuffing washer/dryer with items that should not be placed in those machines,
- Damaged/Cracked windows,
- HVAC unit filters not changed by tenant every 2 months, and
- Other damage to equipment/facilities that is caused by unreasonable use.
|